Aeras Technologies LLC (Aeras) believes that clear communication and consistency are key to a successful working relationship.

This Privacy Policy is guided by our commitment to transparency and privacy protections for our clients and partners. Our goal is to ensure that new and existing clients understand how their data is used and the privacy standards we adhere to protect it.

This Privacy Policy describes Aeras' policies and procedures for the collection, disclosure, and use of Aeras users' data. Aeras uses this data to both improve and provide services.

By using Aeras services, users agree to the collection and use of such information in accordance with this Privacy Policy.

1. Definitions.

For the purposes of this Privacy Policy:

• Account refers to a unique account created by a user to access any Aeras Service.

• Aeras refers to Aeras Technologies LLC, 941 W. Morse Blvd., Ste. 100, Winter Park, FL 32789.

• Aeras Services refer to any service provided by Aeras to an organization or to a user.

• Cookies refer to small files placed on a computer, mobile device, or other device by a website, containing details of browsing history on that website, among other uses.

• Data processor refers to any person or entity that processes data on behalf of Aeras. It includes individuals, service providers, or third-party partners employed by Aeras to facilitate Aeras Services, to provide services on behalf of Aeras, to perform services related to Aeras Services, or to assist Aeras in analyzing how Aeras Services may be improved.

• Device refers to any device that can access Aeras Services, such as a computer workstation, mobile phone, or tablet.

• Personal data refers to any information that relates to a particular individual.

• Social media services refer to any website or social network through which a user can log in or create an account to use said service.

• Usage data refers to data collected automatically, whether generated by a service's use or by its infrastructure (for example, the duration of a page visit).

• User refers to the individual accessing or using Aeras Services, or the company, or other legal entity on behalf of which such individual is accessing or using Aeras Services.

• Website refers to https://www.aeras.tech.

2. Cookies.

Aeras uses Cookies and similar tracking technologies to monitor website activity and store certain information to improve functionality.

Users can instruct their browser to refuse all Cookies. However, this may render certain parts of the Aeras website inaccessible. Cookies may be Persistent or Session Cookies. Persistent Cookies remain on a device even when the device is offline. Session Cookies are deleted when a user closes their web browser.

Aeras uses the following Cookies for the following purposes:

A. Necessary / Essential Cookies. These Session Cookies are essential for providing users with services available on our website and enabling them to use certain features. They help to authenticate users and prevent fraudulent use of user accounts. Without access to these Cookies, some services requested by users may not be provided.

B. Cookies Policy / Notice of Acceptance Cookies. These Persistent Cookies identify if users have accepted the use of cookies on our website.

C. Functionality Cookies. These Persistent Cookies allow Aeras to remember choices users make when accessing our website, such as login details or language preferences. The purpose of these Cookies is to provide users with a more personalized experience and to avoid users having to re-enter their preferences on each visit.

D. Tracking and Performance Cookies. These Persistent Cookies are used to track traffic to our website and how users use it. The information gathered through these Cookies may directly or indirectly identify a user as an individual visitor. This is because the information is typically linked to a pseudonymous identifier associated with the device users use to access the website. Aeras may also use these Cookies to test new advertisements, features, functionality, or new pages for our website.

3. Collection of Data.

To deliver Aeras Services, Aeras may collect the following types of data:

A. Personal Data. While using Aeras Services, Aeras may ask users to provide certain personally identifiable information that can be used to contact or identify them. Personal data may include, but is not limited to:

• Business address, state, province, postal code, city, or country

• Email

• First name and last name

• Phone number

• Proof of organizational affiliation

• Proof of personal identity

B. Financial Data. While processing payments for Aeras Services, users may be asked to provide the following information to confirm transaction history, facilitate a transaction, or verify a user’s identity. Financial Data may include, but is not limited to:

• Bank account statements

• Bank account information to process payments for Aeras Services

• Business address, state, province, postal code, city, or country

• Credit card information to process payments for Aeras Services

• Credit card statements

• Payment information

C. Usage Data. While using Aeras Services, usage data is collected automatically. Usage Data may include, but is not limited to:

• A device’s browser type and version

• A device’s Internet Protocol address (IP address)

• A device’s operating system

• Date and time of a website visit

• Diagnostic data

• Pages of a website visited by a user

• Time spent on website pages

• Type of device

• Unique device identifiers

4. Use of Data.

Aeras explicitly does not broker or sell any type of user data for any reason. It is used exclusively in conjunction with providing Aeras Services to users and furthering Aeras Services as part of our business. The use of data is outlined below:

A. Personal Data. Aeras may use personal data for the following purposes:

• To contact users via email, SMS, telephone, or other equivalent forms of communication, such as a mobile application’s push notifications. Communication tools are essential to providing Aeras Services as a technical support provider.

• To create accounts relevant to delivering and supporting Aeras Services for users with data processors that act as service providers to Aeras. These processors and their relevant, individual privacy policies are documented in the Aeras Third Party Service Agreement.

• To manage and respond to requests for technical support for users.

• To provide notifications, updates, and send two-factor authorization codes regarding accounts for Aeras Services.

• To provide and maintain Aeras Services, including monitoring the usage of Aeras Services, including this website.

• To provide service and deliverables as part of an agreement or contract.

• To manage user accounts, to maintain registrations of users as part of service delivery of Aeras Services, and to enable user access to Aeras Services.

• To provide users with general information, events that Aeras may facilitate, special offers for Aeras Services, and relevant news. Aeras does not advertise via SMS, but may choose to do so via email or social media from time to time.

B. Financial Data. Aeras may use financial data for the following purposes:

• To confirm invoicing history and financial transaction records.

• To process invoices for Aeras Services, one-time or recurring.

C. Usage Data. Aeras may use usage data for the following purposes:

• For facilitating changes to and improvements in Aeras Services, including this website.

5. Disclosure of Data.

Aeras may be required to disclose data under certain circumstances, outlined below:

A. Business Transactions. If Aeras is involved in an acquisition, asset sale, or merger, data may be transferred as part of the transaction. Any data transferred will become subject to a differing privacy policy at that time.

B. Law Enforcement. In certain circumstances, Aeras may be required to disclose data by law or in response to valid requests from public authorities, such as a court or government agency. Aeras must comply with these requests.

C. Other Legal Requirements. In certain circumstances, Aeras may disclose data in good faith belief that such an action is necessary for the following reasons:

• Comply with a legal obligation.

• Protect and defend the right or property of Aeras.

• Prevent or investigate possible wrongdoing in connection with Aeras Services.

• Protect the personal safety of Aeras Service users and the general public.

• Protect against legal liability.

6. Security of Data.

Data security is of the utmost importance to Aeras. However, no method of data transmission over the Internet or any other method of electronic storage can be 100% secure. Aeras strives to use industry-standard security best practices and commercially available security measures to protect and safeguard data, but we cannot guarantee its absolute security.

7. Analytics.

Aeras may use third-party data processors to monitor and analyze the use of Aeras Services, including this website.

Aeras utilizes Google Analytics for this purpose. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

Users may opt out of having their activity on this website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing visit activity information with Google Analytics. For more information about Google's privacy practices, please visit Google's Privacy & Terms here. (This is documented on the Aeras Third-Party Service Agreement, as well.)

8. Marketing.

Aeras may use data to contact users regarding newsletters, general information, events that Aeras may facilitate, special offers for Aeras Services, and relevant news. Aeras does not advertise Aeras Services via SMS, but may choose to do so via email or social media from time to time. Users may opt out or unsubscribe from any marketing material sent to them.

9. Payments.

Aeras provides paid services to facilitate the delivery of Aeras Services. Aeras uses third-party payment processing services to process payments. Aeras does not store any client's bank account information or payment card details. This information is provided directly to our third-party payment processor, whose use of data is governed by their privacy policy.

These payment processors adhere to PCI-DSS standards, managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Aeras utilizes Stripe as its primary third-party payment processor. Stripe’s Privacy Policy may be viewed here. Stripe’s Security Policy may be viewed here.

10. California’s Shine the Light Law.

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with Aeras can request information once a year about the sharing of their data with third parties for those third parties' direct marketing purposes.

If a user is a California resident and would like to request more information under the California Shine the Light law, they may do so by emailing team@aeras.tech.

11. California Privacy Rights for Minor Users.

California Business and Professions Code Section 22581 allows California residents under 18 who are registered users of online sites, services, or applications to request and obtain the removal of content or information they have publicly posted.

As a California resident, a user may request the removal of such data by submitting a request to team@aeras.tech. Be aware that a request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

12. Links to Other Websites.

Links to other websites are not operated by Aeras. If a user clicks a third-party link, they will be directed to that site. Aeras advises users to review the privacy policy of each site they visit. Aeras has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.

13. Changes to this Privacy Policy.

Aeras may update this Privacy Policy from time to time. Aeras may communicate this change at the time of any updates, but will consistently inform users by keeping this page current with Aeras business practices. The “Effective As Of” date at the top of this Privacy Policy shall serve to inform all users of recent changes.

Aeras users are advised to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us.

If you have questions about this Privacy Policy, please feel free to contact Aeras at team@aeras.tech.